Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the health2me website, including www.health2me.com, and any online forms, scheduling links, communications, or digital services made available through the website.

 

By using this website, contacting us through the website, submitting information through an online form, scheduling a consultation, or communicating with health2me electronically, you agree to these Terms. If you do not agree with these Terms, please do not use this website.

 

1. About health2me

health2me provides healthcare-related services, including in-home medical services, care coordination support, and related administrative services. The information on this website is provided for general informational purposes and to help patients, caregivers, and community partners learn more about our services.

 

2. No Emergency Use

This website, online forms, email, and text messaging are not intended for emergencies or urgent medical concerns.

 

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

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Do not use this website, email, online forms, or text messaging to report urgent symptoms, request emergency medical advice, or communicate time-sensitive medical concerns.

 

3. No Medical Advice Through Website

The information on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

 

Use of this website does not create a physician-patient relationship. A physician-patient relationship is established only after appropriate registration, consent, clinical review, and acceptance by the medical practice.

 

You should not disregard professional medical advice or delay seeking medical care because of information you read on this website.

 

4. Website Content

We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all information on the website is complete, accurate, current, or applicable to your specific situation.

 

Services, availability, insurance participation, pricing, and program eligibility may change without notice.

 

5. Eligibility and Availability of Services

Submitting a form, requesting an appointment, scheduling a consultation, or contacting us does not guarantee that health2me will be able to provide services.

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Some services may depend on location, clinical appropriateness, insurance coverage, provider availability, patient needs, and other factors.

 

We reserve the right to decline, limit, or discontinue services when clinically, operationally, legally, or ethically appropriate.

 

6. Online Forms and Communications

When you submit information through our website or communicate with us electronically, you agree to provide accurate and complete information.

 

Please do not submit urgent medical concerns through website forms, email, or text message.

 

Although we take reasonable steps to protect information, no website, email system, text messaging system, or electronic communication method is completely secure.

 

7. SMS and Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages from health2me, you agree that we may send text messages related to appointment scheduling, appointment reminders, care coordination, form completion, billing or administrative matters, service updates, and other healthcare-related communications.

 

Message frequency may vary. Message and data rates may apply.

 

You may opt out of receiving text messages at any time by replying STOP. After you reply STOP, we may send a confirmation message to let you know you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.

 

You may reply HELP for assistance or contact us directly at 808.452.0332 or care@health2me.com.

 

Text messaging may not be a fully secure method of communication. Please do not send emergencies, urgent medical concerns, or highly sensitive information by text message. If you are experiencing a medical emergency, call 911.

 

Consent to receive text messages is not required as a condition of receiving healthcare services. You may contact us by phone or email instead.

 

8. Privacy

Your use of this website and our communications is also governed by our Privacy Policy, available at:

 

https://www.health2me.com/privacy

 

For patients, the use and disclosure of protected health information may also be governed by our HIPAA Notice of Privacy Practices.

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9. Payments and Billing

If payments are accepted through our website or through a third-party payment processor, you agree to provide accurate payment information and authorize applicable charges.

 

Healthcare services may be billed to you, your insurer, or another responsible party depending on the service, coverage, and applicable agreements.

 

Insurance coverage is not guaranteed. You may be responsible for copayments, deductibles, coinsurance, non-covered services, or other amounts as permitted by law and applicable agreements.

 

10. Third-Party Links

This website may include links to third-party websites, scheduling tools, patient portals, payment processors, or other external services.

 

We are not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services. Use of third-party websites is at your own risk and may be governed by separate terms and privacy policies.

 

11. Intellectual Property

All content on this website, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to health2me unless otherwise stated.

 

You may view and use website content for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without our prior written permission.

 

12. Prohibited Uses

You agree not to use this website to:

• Violate any law or regulation

• Submit false, misleading, or unauthorized information

• Interfere with the operation or security of the website

• Attempt to gain unauthorized access to systems or data

• Upload malicious code, viruses, or harmful content

• Harass, threaten, or harm others

• Use website content for unauthorized commercial purposes

 

13. Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

 

To the fullest extent permitted by law, health2me disclaims all warranties, express or implied, related to the website and its content.

 

14. Limitation of Liability

To the fullest extent permitted by law, health2me and its owners, clinicians, employees, contractors, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website, online forms, electronic communications, third-party links, or these Terms.

 

Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.

 

15. Indemnification

You agree to indemnify and hold harmless health2me and its owners, clinicians, employees, contractors, agents, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising out of your misuse of the website, violation of these Terms, or violation of applicable law.

 

16. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the effective date above. Your continued use of the website after changes are posted means you accept the updated Terms.

 

17. Governing Law

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict of law principles.

 

18. Contact Us

If you have questions about these Terms, please contact us:

 

health2me Clinic Care
PO Box 3001
Honolulu, HI 96802
 

Email: care@health2me.com
Phone: 808.452.0332
Website: www.health2me.com